Frequently Asked Questions
Everything you need to know about your next style upgrade.
How long does shipping take?
Standard shipping typically takes 5-7 business days, while express options are available at checkout for delivery within 2-3 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please use our online portal to generate a prepaid return label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.
Do you ship internationally?
Yes, FINESSE ships to over 50 countries worldwide. International shipping rates and delivery times are calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and 'Buy Now, Pay Later' options including Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to conscious fashion. 60% of our current collection is made from recycled or organic materials, and we aim to reach 100% by 2026.